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Your Keys to Enhanced CX: Contact Center Automation, Personalization, and Workforce Management

Frost & Sullivan

The realm of cloud contact centers and customer contact is projected to grow at a CAGR of 13.2% (from $6.711 billion in 2023 to $12.481 billion in 2028). For contact center companies to deliver seamless customer and employee journeys that maximize value creation for all stakeholders.

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5 Ways to Measure and Maximize the ROI of AI Consulting

Jake Jorgovan

It provides concrete evidence of AI's value, making it easier to secure funding from stakeholders or leadership by proving that these projects contribute to bottom-line growth. billion by 2028 , securing stakeholder buy-in is becoming a critical factor for business success. With the AI market size projected to reach $630.61

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