Sat.Dec 19, 2020 - Fri.Dec 25, 2020

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Reflection on the Winter Solstice

Jesse Lyn Stoner

This is a lovely moment – the winter solstice. The darkest day of the darkest week of the year in the northern hemisphere. when the descent into darkness pauses. the pause before light overtakes darkness. the pause before decrease changes to increase. If you pay close attention, you […]. The post Reflection on the Winter Solstice appeared first on Seapoint Center for Collaborative Leadership.

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Building and Growing Customer Relationships

CoSell

We’re all searching for customers who share our values and understand our brand’s essence. While we often think about customer relationships in terms of numbers, each one is a personal relationship built on trust and relies on empathy. It’s a question of shared understanding and shared values. The real strength is the quality of trust and empathy. In many ways, a customer relationship is a lot like other friendships, connections, and relationships.

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Two universal challenges to scaling revenue-generating partnerships (Part 1 of 3)

PartnerTap

This is the first installment in our three-part series on scaling revenue-generating partnerships. Strategic partnerships can help source and accelerate sales deals, and also create a lock-in effect for joint customers that reduces long-term churn. But scaling a revenue-generating partnership program is not easy. It requires a strong foundation of security, data, access, and trust.

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Don’t Confuse Platforms with Ecosystems

INSEAD Knowledge

A beginners’ guide to high-value business models.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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25 Tips for Successful Partnerships & Alliances – introduction part 2

Peter Simoons

I will publish my ebook “25 tips for successful Partnerships and Alliances” in parts here on my website. Every other week a tip from the book will be shared, in the weeks in between I will publish my regular column. If you prefer to read the tips in the ebook faster rather than wait a full year then click here to purchase your own copy of the book. Introduction part 2.

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Developing Guidance for Responsible Data Enrichment Sourcing

Partnership on AI

In the fall of 2020, the Partnership on AI (PAI) convened a series of online workshops to refine guidelines for the responsible sourcing of data enrichment services. This Workshop Series was part of the larger Responsible Sourcing Across the Data Supply Line initiative, which seeks to develop actionable resources for artificial intelligence (AI) practitioners to ensure quality working conditions for the people who clean and label training data or otherwise contribute human judgment to AI systems

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Product Development: When to Crowdsource and When to Commit

INSEAD Knowledge

The decision should be based on a holistic view of the project and its supply chain environment.

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The Emergence of the Service Economy within Internet of Things

Frost & Sullivan

The democratization of technology, as a consequence of the digital revolution, has made it possible for businesses – both large and small, to have access to a wide range of technological services and solutions. The rise in the software-as-a-service (SaaS) delivery model ensured that tools such as artificial intelligence (AI), big data analytics, and cloud computing, despite being deemed as expensive to own, have permeated into the mainstream industrial environments with ease.

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How To Build a Scalable and Winning Sales Process

CoSell

In sales, we’re all on common ground. We’re contacting total strangers and converting them into long-term, repeat customers. On top of that, we are building collaborative partnerships, growing our network, and cultivating loyal customers who happily share warm introductions. A tall order, right? Yet, there is a specific way to achieve this. How? By building a scalable, winning sales process.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Agile Team Names: What’s in a name?

Planview Blog

In traditional organizations, teams don’t have to think much about their team name, because it’s usually defined by their function: Marketing team, sales team, etc. But Agile team names? Those require a bit more thought. Choosing a unique Agile team name can be a fun, creative exercise that helps to solidify your team’s identity and reinforce Agile values.

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Our Best of 2020: Leadership Between Two Worlds

INSEAD Knowledge

This year's top articles take stock of the Covid-19 crisis, its future impact and the way forward.

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Announcing the Crossbeam Partner Cloud

Crossbeam Blog

At Crossbeam, we believe the future belongs to those who embrace the partner ecosystem. It’s not just a thing we say , it’s a thing we do.

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Identifying Your Target Partner and Defining The Value Exchange

CoSell

Envisioning A Target Partner When you think of an ideal partner, what comes to mind? We asked our CoSell clients to tell us more. Here are 6 criteria we gathered: Mutual Benefits: Each person benefits from the partnership. Each player enhances the outcome. Instead of igniting conflict, fear, or competition, each partner sees a mutual benefit. Clear Role: Each partner has a clear role in the partnership.

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How to Build Competitive Channel Programs: Advice from 7 Channel Experts

The tech world is crowded. And that means the stakes for channel management have never been higher. How do you cut through the noise? Are SPIFFs, business plans, and marketing development funds really worth it? Get real-world, boots-on-the-ground insight into what it takes to build a partner relationship management motion that attracts, trains, retains, and motivates the right partners.

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Zoom Earns a Prominent Spot on the 2020 Frost Radar in the North American UCaaS Market

Frost & Sullivan

A Cloud with a Silver Lining. The year 2020 can’t be over soon enough so we can forget about the quarantines, disruption and anxiety surrounding the global pandemic. However, chaos often gives birth to innovation and progress. The year 2020 was a perfect example of a cloud with a silver lining. Almost overnight, digital transformation went from an abstract vision and the sole responsibility of IT departments to an immediate priority that is a shared concern across the entire organization.

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5 Things 2020 Taught Us About Innovation

Planview Blog

The end of any year – but especially the end of the most bizarre 12 months of our present human experience – brings a period of reflection and learning. If there was a teachable moment for businesses in 2020, the biggest lesson (if not the most obvious one) is that unprecedented change requires an unprecedented response of agility and innovation. The COVID-19 pandemic created disruption around the world.

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No Channel Team? No Sweat. Your Sales Reps are Channel Managers in Disguise

Crossbeam Blog

If you have a fun house mirror at your desk because, really, there should be ten of you , we see you.

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All the Joys of the Season

Vantage Partners

As we close out 2020 and look forward to 2021, we hope you are able to enjoy this special time of the year. Best wishes to you and your family, from all of us at Vantage Partners!

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu

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Investing Strategically During A Crisis

Aepiphanni

After witnessing a turbulent economy during the first half of 2020, it is only natural for people to be conservative with the way they invest their money. Some have sold their stocks, others have changed their strategies and shifted to day trading, while many may still be hesitant to take that first step. However, writer Jeff Sommer wrote in The New York Times that investors who decided to stick.

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Experts Discuss the Convergence of Employee & Customer Experience

ITA Group

Experts Discuss the Convergence of Employee & Customer Experience. Today, we’re sharing excerpts from a conversation with two of ITA Group’s leaders, customer experience expert Max Kenkel and employee experience expert Tanya Fish. They sat down with us to talk about the crossroads of customer experience and employee experience, the root causes of poor customer experience and how the pandemic has changed brand expectations for customers and employees alike.

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The Enablement Program That Can Help You Boost Agency Partner Retention by 70%

Crossbeam Blog

If the phrase “Mo’ Partners, Mo’ Problems” feels all too real, it could be a sign that your partner program is experiencing some growing pains. When Vidyard’s partnerships team felt those pains in June 2020, they hired Will Taylor , their first-ever partner enablement manager, to help their 115+ agency partners realize value faster and increase their partner retention rate.

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Partnerships in Review 2020: Themes Across Industries

Vantage Partners

At the end of last year, my team and I took a few moments to reflect on an interesting 2019 in the world of partnerships , and to consider what the year to come might look like. 2020 brought us plenty of surprises – and readers might be surprised to find that we didn’t anticipate them all.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Cultivating Competitive Advantage with Early Adoption of Citizen Development

Project Management Institute

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DON'T WAIT TO SELECT YOUR NEXT CEO

PSMJ Resources Blog

A lot of baby boomers put off ownership transition—but shouldn’t. Not only do they need to start thinking about putting their firm in new hands, they need to calculate who would be best to take operations to the next level.

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7 Steps for Success With Your Cloud Go-To-Market Strategy

PLM Alliances

In the early days of the cloud, companies could easily hook customers ready to try it by simply offering them access. However, i n today’s maturing cloud market, providing cloud access is no t e nough of a competitive advantage for companies to sustain or grow their market share. A fully realized go-to-market strategy is pivotal to capturing market share, building partnerships, and sustaining revenue.

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Channel Management Metrics Best Practices

ZinFi

A Guide to Track the Core Set of Channel Management Metrics Download your COMPLIMENTARY COPY of the Channel Management Metrics Best Practices Guidebook and learn how to track a core set of channel marketing and sales metrics and leverage a unified approach to channel management. Why Read This Guide? As a provider of a leading SaaS-based channel marketing management (CMM) platform, we get asked a lot about the right set of metrics an organization should consider when they are deploying such a pla

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Ep. 140 – Line Drive Sales Enablement EVP, Anthony Crissie

COO Alliance

Our guest today is Line Drive’s Sales Enablement EVP, Anthony Crissie. . Line Drive is a turnkey solution that assists in management and consultation as well as strategic marketing. . Anthony is a husband, a girl dad and a Pearl Jam enthusiast. When not working at LineDrive, his passions include: cooking, playing golf, gardening, and playing with Isabella (5) and Sienna (4). .

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Fallout from SolarsWinds Orion Breach to Reverberate Across Channel

Channel Insider

At least SolarWinds remote monitoring was unaffected, but MSPs should expect security reviews from customers.

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Investing Strategically During A Crisis

Aepiphanni

After witnessing a turbulent economy during the first half of 2020, it is only natural for people to be conservative with the way they invest their money. Some have sold their stocks , others have changed their strategies and shifted to day trading , while many may still be hesitant to take that first step. However, writer Jeff Sommer wrote in The New York Times that investors who decided to stick to their stocks have reaped great rewards.

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