Sat.Jan 20, 2024 - Fri.Jan 26, 2024

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Maximizing Efficiency: How Healthcare Contact Center Consultants Revolutionize Patient Communication

Jake Jorgovan

In healthcare, clear and effective communication is pivotal, yet often elusive. Many healthcare providers grapple with the challenge of managing high call volumes while ensuring patient satisfaction and efficient service. This specialized dilemma calls for an innovative solution. You're in the right place to discover how to transform this challenge into an opportunity.

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Unleashing Potential: The Power of Strategic Alliances in Business (468 words)

Rigsbee Research

In the dynamic landscape of business, developing strategic alliances has become a crucial aspect for individuals and organizations alike. The book, Developing Strategic Alliances, explores the myriad reasons and benefits of forging these alliances in his comprehensive guide. This book delves into various strategic alliance examples, shedding light on the immense value that can be […] The post Unleashing Potential: The Power of Strategic Alliances in Business (468 words) appeared first on

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2024 – the year for new thinking

Stellar Partnerships

Summer holidays are almost over and most of us have enjoyed a time to breathe, restore and refresh. The roads were free of stressed drivers doing the school run or hurrying to sport training. When we’re not in such a rush, we tend to notice things and see them with fresh eyes. I was fortunate to spend two weeks in Japan, a place where I’d lived and worked many decades ago.

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Can You Bring Your Spirituality to Work?

INSEAD Knowledge

A key ingredient of leadership is the ability to build trust. But according to DDI, a global HR consulting firm, only 46 percent of employees trust their direct manager to do what’s right. Even worse, only 32 percent say they trust their organisation’s senior leaders. Building trust and doing what’s right is linked to questions of morals and ethics, and whether leaders have a moral compass guiding their decisions and actions.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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From the Recruiter’s Perspective: Common Myths About Headhunting Debunked [Part 1: For Companies]

Jake Jorgovan

The headhunting landscape is shrouded in misconceptions, much like Scottish moors are usually shrouded in fog. However, these myths can leave businesses unsure of headhunting practices and their implications. You're in the right place, though. In this article, you will uncover truths behind common headhunting myths, learning about: The actual cost implications.

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Case Study: 1st Page Rankings for 10+ Keywords in Only 6 Months

SEO Magazine

In the ever-evolving landscape of digital marketing, achieving first-page rankings on search engines is the ultimate goal for businesses looking to expand their online presence. Maximizing website visibility and generating more conversions can be achieved by securing a top spot in search results. However, achieving this feat is no easy task, especially in competitive niches.

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How Leaders Can Effect Change By Changing Themselves

INSEAD Knowledge

Today’s companies are constantly evolving – be it switching up their strategies, rejigging their teams or reacting to unexpected external events. Therefore, organisations must adopt the necessary practices and have the appropriate personnel in place to not just survive but thrive in an ever-shifting business climate.Leaders including managers, directors and the C-suite play an important role in spearheading organisational change.

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How to Promote, Market, and Grow a Recruiting, Headhunting, and Executive Search Firm

Jake Jorgovan

If you have a recruiting, headhunting, and executive search firm, a unique challenge emerges: differentiating your services in a market flooded with competition and rapidly evolving client needs. Rest assured, you've landed on the right page. This article teaches you to: Craft a marketing plan that resonates with your target audience and sets you apart from competitors.

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Embracing the As-a-Service Model: Advantages and Challenges for MSPs

Channel Insider

The As-a-Service model, also known as the XaaS (Anything As-a-Service) model, is essentially a subscription-based distribution model that allows for scalable and highly customizable service agreements rather than the more traditional package offerings. Renowned for its flexibility and scalability, XaaS is a mature and in-demand solution for business and IT processes, providing many benefits to providers and their clients.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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Bylaws – Legal, Practical and Foundational

Pearlman + Pearlman

Your nonprofit has been incorporated, and the work of the founders now turns to establishing a governance structure and the drafting of bylaws. Governance refers to the system (policies, practices, and processes) by which a board of directors oversees and governs a nonprofit organization. Bylaws are a foundational governance document, providing the rules of the road for many of the essential functions of the board, such as electing directors, appointing officers, holding meetings, and taking act

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CES 2024: Artificial Intelligence, Electrification, and Hydrogen Take Centerstage

Frost & Sullivan

The year kickstarted with the much-awaited CES 2024 that more than lived up to its reputation of being a showcase for breakthrough technology. From artificial intelligence to autonomous driving, electrification to micromobility, sustainability to sensors, established automakers to startups, concepts for road, air, and marine transportation – it was all there.

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The Essential Guide for Choosing the Right Healthcare Contact Center Consulting Firm

Jake Jorgovan

This guide shows you how to select the most suitable healthcare contact center consulting firm for your needs. Take these factors into account to gain the necessary knowledge and tools to make an informed decision. Ultimately, that’s how you ensure the success and efficiency of your healthcare communication strategies. Let’s dive right in. Benefits of Working with a Healthcare Contact Center Consulting Firm Working with a healthcare contact center consulting firm can bring numerous benefits to h

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HPE to Acquire Juniper Networks, Expand Network Offerings with AI

Channel Insider

Hewlett Packard Enterprise (HPE) and Juniper Networks are joining forces to propel the tech industry into a new era of innovation. The definitive agreement, with HPE acquiring Juniper for $40.00 per share in an all-cash transaction totaling approximately $14 billion, promises not just financial growth but also a seismic shift in the technological landscape for clients and partners alike.

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How to Build Competitive Channel Programs: Advice from 7 Channel Experts

The tech world is crowded. And that means the stakes for channel management have never been higher. How do you cut through the noise? Are SPIFFs, business plans, and marketing development funds really worth it? Get real-world, boots-on-the-ground insight into what it takes to build a partner relationship management motion that attracts, trains, retains, and motivates the right partners.

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How to Transform Your Websites SEO with Smart AI-Generated Meta Tags

SEO Magazine

With smart AI-generated meta tags, you can significantly enhance your site’s visibility and user engagement. Understand how leveraging SEO GPT technology not only streamlines keyword integration but also tailors content relevancy for improved rankings. Embrace the sophistication that AI brings to SEO practices. It shapes a tailored digital presence designed to outshine the competition and captivate audiences in today’s fast-paced online world.

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The Seven Imperatives for Professional Services Fee Negotiation

Vantage Partners

Clients count on you to help them solve significant business problems. They want the very best you and your firm have to offer. Not just the IP and the infrastructure you’ve invested in, but the extensive experience you’ve acquired putting it to work, the terrific talent you deploy on their behalf (often on little notice), and the "outside-in" perspective and insights you provide.

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The Evolving Role of the Chief Marketing Officer in 2024

Jake Jorgovan

CMOs hold a critical position in shaping the success and image of their organizations. Their responsibilities, traditionally encompassing advertising, market research, and customer service, have expanded to include digital strategy, data analytics, and customer engagement in the online realm. As we step into 2024, the role of the CMO is undergoing a major shift.

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Major US MSP Aggregator Evergreen Makes First Play Into Australia and NZ

Channel Insider

US-based MSP aggregator, Evergreen Services Group, has made its first play into the Australian and Aotearoa New Zealand market, announcing its acquisition of Lancom Technology, an Auckland-based MSP with a presence in Australia via a Melbourne office. Evergreen Services Group now has more than 70 organisations within the group globally. It operates a decentralised model, where each acquisition works as an independent entity, and its slate of MSPs includes Lyra Technology Group, Helix Technology

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu

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How to Maximize PHAB Accreditation Success with Software

ClearPoint Strategy

Explore how ClearPoint Strategy optimizes PHAB accreditation, enhancing documentation, progress tracking, and team collaboration in public health.

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Top 10 Product Development and Innovation Management Predictions for 2024

Planview Blog

As we welcome the new year, we asked our team of product innovation experts and thought leaders to identify trends they’re seeing across the industry and within our customer implementations. Ten key trends surfaced from that request with great potential for driving innovation, reshaping R&D practices, and redefining product portfolio management.

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The Chief Marketing Officer's Guide to Successful Campaign Management

Jake Jorgovan

Chief Marketing Officers (CMOs) are the brains behind a brand’s image and marketing successes. One of their key roles is conducting solid campaign management. Simply put, campaign management is how a marketing campaign gets planned, executed, and analyzed. It’s everything from figuring out who to talk to, what to say, and how to measure success. The CMO is the captain of this ship, steering campaigns in line with the company’s goals and ensuring they click with people.

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Video: Mainline Director of Technology Talks Differentiators and Navigating End Of a Major Partner Program

Channel Insider

In episode three of Channel Insider: Partner POV, host Katie Bavoso sits down with Carlos Marques, Director of Technology at Mainline Information Systems. Carlos explains his priorities in a role he says is still new to Mainline and how he stays close to the customers and their needs. When asked how Mainline is navigating the news that Broadcom will effectively end the VMware Partner Connect Program in April 2024, Carlos says it’s ideal not to “overreact,” but “have a Pla

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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50 Tips to THRIVE in 2024

PSMJ Resources Blog

It all started in 1974. The average home price in the United States was $38,000, Barbra Streisand was at the top of the charts with The Way We Were, and Skittles made their debut! More than that, It was also when PSMJ got its start with the essential business management update for architects and engineers – Professional Services Management Journal – still the go-to resource for the most successful firm leaders.

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Unlocking Developer Productivity (and Happiness) with AI: GitHub’s Scott Densmore

Planview Blog

What if your developers could code at the speed of thought? How would that change the way you deliver technology? With the AI tools for developers that are now entering the market, enterprises are starting to realize big dreams like efficient digital product delivery and fast time to market. They’re gaining on a future where instead of competitors disrupting them because time-to-value and reprioritization are too slow, they’re bringing products and services to market within months instead of yea

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Top 10 Demand Generation & Performance Marketing Thought Leaders

Jake Jorgovan

Finding effective demand generation and performance marketing strategies is a major hurdle for many companies. You can tackle this challenge by following thought leaders in these fields who offer valuable insights and proven strategies. You’re on the right page to find the best such leaders as we guide you to the top minds in demand generation & performance marketing.

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Tego Marketing VP Talks Navigating Evolving CMMC Compliance

Channel Insider

In an illuminating discussion with Channel Insider: Partner POV host Katie Bovoso. Jennifer Vosburgh, Vice President of Marketing at Tego Inc. , provides insights into navigating the ever-evolving intricacies of Cybersecurity Maturity Model Certification (CMMC) compliance. Watch the video or tune into the podcast to learn about the distinctive benefits Tego’s Registered Practitioner Organization (RPO) status provides in a competitive marketplace, and discover how RPO certification can elev

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Frost & Sullivan Recognizes Kehua Tech with the 2023 Global Competitive Strategy Leadership Award for Its Superior Sustainability-Oriented Energy Management Strategy

Frost & Sullivan

San Antonio, TX — 25 th January 2024 — Frost & Sullivan recently researched the uninterruptible power supply (UPS) industry and, based on its findings, recognizes Kehua Tech (hereinafter referred to as Kehua) with the 2023 Global Competitive Strategy Leadership Award. Kehua is a top provider of safe, green, and smart energy solutions. With 5,000 employees and users in over 100 countries, Kehua employs a well-established global business framework involving top-quality research and developmen

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How Professional Services Subscription Offerings Drive Value

Planview Blog

As a professional services leader, you’re probably all too aware of the limits of one-off software implementation methods. In today’s business landscape, these outdated methods fail to meet clients’ standards for flexibility and optimization. Too often, they create a gap between an organization’s strategy and its actual implementation.

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The Cultural Quotient: How Fractional Executives Impact Organizational Dynamics

Jake Jorgovan

Today’s business landscape is on shaky ground, constantly changing and adapting. SaaS is seeing a shift to XaaS, AI is threatening to take over the planet, and the economy is undergoing ground-shattering shifts. In the case of small to medium-sized companies, the need for niche expertise is high, but the resources to sustain full-time positions are limited.