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Before we dive deep, let’s first understand channel partnerships. What is meant by channel partnerships? Channel partnershipmanagement aims to manage a customer relations relationship with other vendors and third parties that help deliver their products into customers hands.
Systemsintegrators (SIs) , companies that deal with the messy task of ensuring that you’re able to get all your technologies working well together in a unified infrastructure. However, a customer relationship management platform (CRM) isn’t going to cut it and a PRM may fall short of your referral partnership needs.
However, managing channel partners has its challenges. It demands continuous communication, regular performance assessments, and the flexibility to evolve partnerships over time. As we look to the future, channel partnerships are poised to become even more strategic.
Challenge 3: Cost of Implementation and ROI Measurement Implementing AI in channel and partnershipmanagement requires a significant investment in technology, training, and change management. Develop AI-specific training modules tailored to channel management roles.
As we move into 2025, businesses are entering a transformative era in partnershipmanagement, where next-gen Partner Relationship Management (next-gen PRM) platforms will play a crucial role in shaping the way organizations manage their partner ecosystems.
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