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Best of 2020 Retail Blogs and White Papers

Market Source Inc

Here are a few of the blogs and white papers that made the top of our list: Digital customer engagement isn’t just […]. The post Best of 2020 Retail Blogs and White Papers appeared first on MarketSource.

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Best of 2020 Retail Blogs and White Papers

Market Source Inc

The post Best of 2020 Retail Blogs and White Papers appeared first on MarketSource. We’ve closed the books on 2020, but many of the changes and trends that were born out of the pandemic year remain in clear view.

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Retailers Offer Effective, Differentiated Customer Experience with Contact Center-as-a-Service

Frost & Sullivan

8, 2021 – The rising purchasing power of younger consumers and the proliferation of channels make it critical for retailers to innovate their customer engagement strategies. As digital experiences become increasingly personalized, retailers need to have a holistic view of the customer to ensure optimal, targeted customer interactions.

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Retailers Build Brand Loyalty by Leveraging Customer Data to Tailor Experiences

Frost & Sullivan

Voice of the customer data to offer retailers deep insights into customer behavior and preferences, finds Frost & Sullivan. 4, 2021 – With the world pivoting to digital, the retail industry has had to completely reimagine the way it engages with customers. To download the complimentary white paper, please visit: [link].

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Fraud Prevention Strategies are Imperative Amid Rising eCommerce Transactions

Frost & Sullivan

Frost & Sullivan’s latest white paper, An (Un)Necessary Tradeoff: Fraud Prevention Strategies Should Enhance, not Compromise, Customer Experience , discusses how eCommerce merchants can gain superior data efficacy and organizational visibility and optimize their customer experiences by partnering with an expert.

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Top Influencer Marketing Agencies in 2022

Jake Jorgovan

Retail (B2C) influencers look a little different from B2B influencers and tend to live on different platforms (B2C lives on Instagram while B2B resides on Twitter mainly). At the most basic level, case studies and white papers will give you a good idea of the quality of their work—look for actual measurements in numbers.

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EPAM: Channel Profile & Services

Channel Insider

Financial services, insurance, and healthcare Automotive, manufacturing, retail, and distribution Energy, utilities, and life sciences Media, entertainment, and telecommunications Travel and hospitality Software and high technology. Read more : Top Channel Incentive Management Software of 2022.