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How Networks Actually Harm Organisations

INSEAD Knowledge

Entrenched brokers reduce collaboration. Managers are often advised to leverage brokers or become brokers themselves in order to enable interactions. Individuals form weak ties primarily for their own benefit, but these lack intimacy and trust.

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A First Step Towards Resilient Organisations

INSEAD Knowledge

It cannot be rushed, but it can be nurtured through clear strategies, awareness as well as material and social collaboration. Managers must recognise the boundaries between the unpredictable and awareness; self-reliance and dependence; and short-term reactions and long-term improvements.

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Achieving Customer Success through Collaboration Excellence

Phoenix Consulting Group

Highlight is proud to cite that they are the first in the United States to certify to Collaborative Management. McNair found that “Collaborative Management was pretty easy to implement because it made a lot of practical sense and frankly didn’t take us that long.” Collaboration is more a matter of folklore than process.

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Balancing Tools & People Enhances Vendor Relationships With MSPs

Channel Insider

Jay McBain, an analyst with Canalys, has been tracking the many technologies that have emerged to help companies develop, design, and execute plans to find, recruit, onboard, develop, enable, incentivize, co-sell, co-market, co-innovate, collaborate, manage, measure, and report on channel partners.

Finance 98
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The software-defined vehicle: The architecture behind the next evolution of the automotive industry

IBM Business Partners

The AI products layer A modern development platform, such as IBM Engineering Lifecycle Management, allows the automotive industry to practice agile software development in a modern CI/CD environment. Furthermore, AI engineering, supported by platforms like watsonx, enables a personalized customer experience.

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Video: SuperOps CEO, Channel Chief On Offering First PSA-RMM Tool On Pax8 Marketplace

Channel Insider

During Pax8 Beyond 2024 in Denver, CO on June 10th, SuperOps announced it is officially the first PSA-RMM (Professional Services Automation and Remote Monitoring and Management) tool available for purchase on the Pax8 Marketplace.

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Video: EchoStor on Building and Maintaining Client Trust

Channel Insider

In Part 2 of this two part interview with EchoStor Technologies and its long time client, the University of Vermont Medical Center, EchoStor CEO Mike Johnson and Enterprise Account Manager Caleb Morgan explain how they build trust with their clients over time – even when there’s no emergency to attend to.